Returns & Exchanges

Due to the perishable nature of our popcorn products, we cannot accept physical returns, but we are committed to ensuring you have a flavorful experience. If your order arrived damaged or didn't meet our quality standards, please reach out within 14 days of delivery for a replacement or refund.

Return Process

• 1.
  Check Your Batch

  Locate your order number and the 'best by' date on your Opopop packaging to help our team identify the specific batch.

• 2.
  Snap a Photo

  If your package arrived damaged or the product is defective, take a quick photo of the issue to include in your request.

• 3.
  Contact Support

  Email our Flavor Squad at support@opopop.com with your order details and a brief description of the issue.

• 4.
  Resolution

  Our team will review your request within 48 hours and issue a store credit, refund, or ship out a fresh replacement immediately.